Terms of Use

Last updated: 15 November 2026

1. Who we are

Can Carnival (the "Game") is published by Net-Prom Spletne storitve BORIS KRAJNC S.P., Videm pri Ptuju 27, 2284 Videm pri Ptuju, Slovenia, registration number 1292234000, VAT ID SI28725557 ("Net-Prom", "we", "us"). You can reach us at info@playcancarnival.com">info@playcancarnival.com.

2. Agreement

These Terms apply when you play the Game in a web browser at https://playcancarnival.com or install it from the Meta Horizon Store. By playing the Game you agree to these Terms and to the End User Licence Agreement. If you do not agree, please do not use the Game.

If you get the Game through the Meta Horizon Store, Meta's own terms also apply to your account, your device and your purchases.

3. The Game

The Game has a free part and a paid part.

• Free: the Funfair world, the daily challenge and the mixed reality mode. The free part can be played in a browser, including in virtual reality on a supported headset.
• Full game: four further worlds, their levels and the bonus stones. The full game is unlocked by a single purchase in the version installed from the Meta Horizon Store.

The Game needs an internet connection to load. Your progress is saved on your device only. If you clear the browser or app data, change device or reinstall, your progress may be lost. A purchase of the full game is tied to your store account and can be restored.

4. Purchases, prices and refunds

The full game is sold as an in-app purchase through the Meta Horizon Store. Meta processes the payment; we never see your card or bank details. The price shown to you in the store at the time of purchase, including any taxes, is the price you pay.

Refunds are handled by Meta under the refund policy of the Meta Horizon Store. If the Game is faulty or not as described, contact us at info@playcancarnival.com">info@playcancarnival.com and we will help.

If you are a consumer in the European Union, you have legal rights that these Terms cannot reduce, including rights when digital content does not conform to the contract. Where the law gives you a right to withdraw from a purchase of digital content, that right ends once the content has been supplied with your prior consent, as explained to you at checkout.

5. Age

You need a Meta account to use a Meta Quest headset, and Meta sets the minimum age for it. The Game is not intended for children under 13. If you are under 18, play with the agreement of a parent or guardian.

6. Playing safely

The Game is played with real arm movements while your view of the room is replaced or overlaid.

• Clear the space around you and stay inside the boundary set on your headset.
• Keep people, pets and breakable objects away from your arms.
• In mixed reality the targets are virtual. Never throw, release or swing real objects at them.
• Take a break if you feel dizzy, unwell or tired, and follow the health and safety guidance of your headset.

You play at your own risk and are responsible for your surroundings.

7. Fair use

You may not copy, resell or redistribute the Game or its paid content, get around the purchase check, tamper with scores, or use the Game in a way that breaks the law or harms others.

8. Changes to the Game

We may update the Game to fix problems, improve it or keep it compatible with devices. We may also change or end the free web version. If we ever stop offering the Game, content you have paid for stays available for a reasonable time, as the law requires.

9. Our responsibility

Nothing in these Terms limits liability that cannot be limited by law, such as liability for intent, gross negligence, or death or personal injury caused by us. Apart from that, and as far as the law allows, we are not liable for indirect losses, for lost data such as game progress, or for problems caused by your device, your connection or the store.

10. Law and disputes

These Terms are governed by the law of the Republic of Slovenia. If you are a consumer, you also keep the protection of the mandatory rules of the country where you live, and you may bring a claim in the courts of that country. For everyone else, the courts competent for our registered seat have jurisdiction.

We try to settle complaints directly; write to info@playcancarnival.com">info@playcancarnival.com. We do not recognise any provider of out-of-court consumer dispute resolution as competent for disputes under these Terms.

11. Changes to these Terms

We may change these Terms when the Game or the law changes. The current version and its date are always at https://playcancarnival.com/terms/. Changes do not affect purchases you have already made in a way that reduces your legal rights.